Subscribe Ryan Ruppe published on 2023-10-19 Enter your email to Subscribe to Just Support Powered by Buttondown.
Intro to Just Support Ryan Ruppe published on 2023-10-05Hi, welcome to Just Support. I’m Ryan, and I work in support. I’ve worked in some form of technical support for the last 2 decades. Technical support for students in dorms, retail technical support, educational technical support. I’ve done technical support for SAAS (software-as-a-service) companies, and technical support for the people doing technical support (which I liked to call “support support”). Customer support, and customer technical support, is everywhere. Every company with customers has to have some kind of way to provide answers and solutions to those customers.
